Tuesday, February 17, 2009

How much is your email worth?

A coworker recently sent me a link for a company's website promoting a cool concept for dealing with email overload. Seriosity's Attent borrows some ideas from the online role playing gaming world and provides a way to attach virtual currency to emails you send and receive.

When you send an email, you attach an amount of virtual currency, called "Serios". You attach the number of Serios you think the email is "worth", meaning the amount required to get your email read. The recipient (assuming they are also an Attent user) sees the number of Serios you attached and emails with the most float to the top of the inbox.

You have a limited amount of Serios to spend, so you have to choose wisely. The idea is that having to attach a limited resource to your emails forces you think a little more about how valuable your communications really are. You get more Serios when people send you emails with them attached and you also get an allowance of 100 new Serios each week that you send at least one.

There are some cool features such as visibility to recipients' Serio balance and history so you can get an idea of how many Serios you'll need to spend to get someone's attention.

I think this is an intriguing and promising concept. The company has plans to expand this to other forms of communication, and I think it would work even better when instant messaging, phone calls, and even support requests are included in the Serios financial world. It would be great as an incentive for participating in collaboration sites.

The biggest downside to Attent is that it requires a "critical mass" of connected users to make it useful. So, I encourage everyone who reads this to try it out!

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